Align AI strategy with measurable value
Use this checklist to evaluate funding requests, vendor proposals, and internal readiness:
- Business outcomes defined – containment, CSAT, operational efficiency targets.
- Data readiness – source of truth, data privacy controls, lineage documentation.
- Experience blueprint – conversation paths, failover to humans, analytics instrumentation.
- Governance – RACI across legal, risk, procurement, and operations.
- Pilot plan – KPIs, success criteria, rollback plan, and change management.
Download the full checklist to access the 5-stage investment playbook.